Delivery ~

Order Tracking

Order Tracking

To track your order please enter your Order ID in the box below and press the “Track” button. This was given to you on your receipt and in the confirmation email you should have received.

To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.

z3 Shipping Information

Please note normal orders takes 24-48 hours to process, however customized orders takes 72 hours to process your order.

Lagos

Door-step delivery takes 2 – 5 working days. 

INTER-STATE (outside Lagos)

This includes all the states in Nigeria. Door-step delivery timeline is 4-7 working days 

INTERNATIONAL

Door-step delivery takes 5-10 working days.  

Inter state
₦8500
International
Calculated at Checkout
Lagos
Lagos Island: ₦4900 - MAINLAND: ₦6500

Pre-order and back-ordering items

If your order contains pre-order or back-ordered items, we will ship items as soon as they are available. Your order may arrive in multiple packages. For International orders, please note that we will hold the entire order until the pre-ordered or back-ordered items are available. We cannot split or combine any orders. If you have any questions, please contact us.

International shipping

We ship internationally through ARAMEX and DHL. Where available, you will be able to select your preferred shipping method at checkout. Shipping costs are calculated based on the size, weight and destination country/region of your package once you begin the checkout process. For your convenience, the shipping costs provided do not include import duties, taxes and applicable fees. 

All orders ship Monday through Friday, excluding federal holidays within Nigeria.

Tracking orders

When your order is ready to be shipped, you will receive a shipment confirmation email. The majority of our orders are shipped within 1-2 business days after the order has been placed. The email will contain shipment details, your tracking number, and a package tracking link. To track an order on z3hairs.com, sign in to access My Account that will contain your order information. You can also contact z3 Customer Service to track your order.

For more information or questions, please contact Z3 Customer Service via email (support@z3hairs.com). Operating hours are 24 hours a day, 7 days a week, excluding holidays.